Care
A safety net for your store — small edits, monthly health checks and a developer on call, so nothing breaks and nothing gets stuck.
Billed monthly, no contract. Pay annually and get 2 months free ($83/mo equivalent).
- ✓ Up to 2 support requests every month
- ✓ 48-hour response time
- ✓ Small edits & content updates
- ✓ Monthly speed & health check
- ✓ Email support from real developers
Stores delivered
In the Shopify trenches
Avg. client rating
Lock-in contracts
What Care covers every month.
Clear scope, no vague promises. Here's exactly what's included in the Care plan each month.
Up to 2 requests / month
Two defined tasks a month — an edit, a fix, a content update — handled by the team that builds our stores.
48-hour response
Send a request and we're on it within two business days. No ticket queues, no chasing.
Edits & content updates
Text, images, prices, banners — the small changes you shouldn't have to figure out yourself.
Monthly health check
We check speed, uptime and store health every month and flag anything before it costs you sales.
Email support
Direct email access to developers who know Shopify inside out — not an outsourced help desk.
No lock-in
Month-to-month. Cancel anytime, and your store stays entirely yours.
How the plan works.
Subscribe
Start your plan in a click. No contracts, no onboarding fees, no lengthy setup.
TodayWe learn your store
We audit your store and get familiar with your brand so requests don't need explaining twice.
Week 1Send requests
Email us whatever you need — edits, products, fixes. We handle it within 48-hour response.
AnytimeStay improving
Monthly checks keep your store fast and healthy, and it keeps getting better over time.
Every monthA store is never really "done."
Stop worrying about your store
Someone is watching it, maintaining it and ready to fix it. That's one less thing on your plate.
No more DIY panic
You don't have to learn Liquid at midnight because a banner broke. Just send us a message.
Stay fast and healthy
Monthly checks catch slowdowns and issues early, before they quietly cost you customers.
Far cheaper than hourly
A developer on call for less than most agencies charge for a single hour of work.
on every request — handled by the same developers who build our stores, never outsourced.
What it's like having us on call.
"I don't have to think about my store breaking anymore. I send a message and it's handled."
Support requests included
Typical response time
Flat monthly cost
How it compares.
← Swipe to compare →
They started exactly where you are.
"I used to sit on small fixes for weeks because I didn't know how. Now I just send an email and it's done."
"New product drops used to take me a whole weekend. Now they go live properly while I focus on selling."
"Knowing someone is watching my store's speed and health every month is worth the fee on its own."
LOCK-IN
Cancel anytime. Keep everything.
Plans are month-to-month with no contracts and no cancellation fees — pause or stop whenever you like. Your Shopify account, design and content stay entirely yours the whole time. We keep your business by doing good work, not by locking you in.
About the plan.
Your plan includes two support requests each month — a single defined task each, like updating a page, swapping images or fixing a small bug. Larger work like a full redesign or migration is quoted separately — with priority scheduling and a member discount.
Requests reset each month rather than rolling over — it keeps the plan simple and affordable. If you consistently need more, upgrading is usually better value.
Yes. Plans are month-to-month with no lock-in. Upgrade, downgrade or cancel whenever you like, and you always keep full ownership of your store.
The same Komrex developers who build our stores — never outsourced support staff reading from a script.
Not at all. We take on care plans for stores we didn't build — we'll audit yours first so we know it inside out before your first request.
Keep your store looked after.
$99/month. Cancel anytime. No lock-in, ever.