Care plans

Launch is the start — not the finish.

Keep your store fast, fresh and improving with a developer on call every month. No big agency retainers, no lock-in — cancel anytime.

Care

A safety net for your store.

$99/mo

billed monthly

  • ✓ Up to 2 support requests / month
  • ✓ 48-hour response time
  • ✓ Small edits & content updates
  • ✓ Monthly speed & health check
  • ✓ Email support
Choose Care

Care Pro

A partner on call for growing brands.

$549/mo

billed monthly

  • ✓ Up to 12 support requests / month
  • ✓ Same-day priority response
  • ✓ Dedicated developer
  • ✓ A/B tests & CRO improvements
  • ✓ Monthly strategy check-in
  • ✓ Priority on bigger projects
  • ✓ Everything in Care+
Choose Care Pro

Every plan is cancel-anytime with no lock-in — and you always keep full ownership of your store. Not sure which fits? Book a quick consultation.

Why a care plan

A store is never really "done."

It needs new products, fresh campaigns, speed upkeep and the odd fix. A plan means it keeps getting better — without you touching code.

A developer on call

A developer on call

No scrambling to find help when something breaks or needs changing. We're already on it.

Always fast & healthy

Always fast & healthy

We monitor speed and performance every month so small issues never become lost sales.

Compounding gains

Compounding gains

Steady improvements to design and conversions add up to real growth over time.

You focus on selling

You focus on selling

You run the business; we keep the store sharp. No tech stress, no time sink.

Compare plans

What's in each plan.

 
Care
Care+
Care Pro
Support requests / month
2
5
12
Response time
48 hrs
24 hrs
Same day
Edits & content updates
✓
✓
✓
Speed & health monitoring
✓
✓
✓
Product uploads & collections
Basic (up to 5/mo)
✓
✓
Design tweaks & sections
✕
✓
✓
Monthly performance report
✕
✓
✓
A/B testing & CRO
✕
✕
✓
Dedicated developer
✕
✕
✓
Monthly strategy check-in
✕
✕
✓

← Swipe to compare plans →

Clear scope, no surprises

What a plan covers — and what it doesn't.

✓ Covered by your plan

  • ✓ Text, image & price edits
  • ✓ Adding products, variants & collections
  • ✓ New sections, banners & landing blocks
  • ✓ Bug fixes & small design tweaks
  • ✓ Speed, app & theme maintenance
  • ✓ Seasonal & campaign updates

+ Quoted separately

  • + Full store redesigns
  • + Brand-new builds from scratch
  • + Platform migrations
  • + Large custom features or integrations

Bigger projects are scoped as fixed-price work — and care-plan members get priority and a member discount.

★★★★★
"Having Komrex on a plan is like having an in-house developer for a fraction of the cost. I send a message, it gets done. I'll never run a store without it again."
Aisha Rahman
Aisha RahmanFounder, Botán Wellness
Questions

About the plans.

A single, defined task — like updating a page, adding a few products, fixing a bug, or building a new section. Most are turned around within your plan's response time. Larger work is quoted separately.

Requests reset each month rather than rolling over — it keeps things simple and the plan affordable. If you consistently need more, upgrading is usually the better value.

Yes. Plans are month-to-month with no lock-in. Upgrade, downgrade or cancel whenever you like — and you always keep full ownership of your store.

The same Komrex developers who build our stores — not outsourced support. On Care Pro you get a dedicated developer who knows your store.

Redesigns, new builds and migrations are quoted as separate fixed-price projects. Care-plan members get priority scheduling and a member discount on them.

Keep it sharp

Give your store a team that's always in your corner.

"Pick a plan and we'll take it from here — or book a quick strategy call if you'd like help choosing."